We are on a mission to provide the best possible services to our clients.
At L.C.S.Care Support Services, we believe that care should be provided with trust, empathy and professionalism. We’re registered to the Care Quality Commission, meaning our services are regulated and we are required by law to provide adequate care to our service users.
Flexibility to choose the care you want:
We understand that care can be complicated sometimes, so the flexibility of care we provide enables you to choose the kind of care you want or need, at an affordable rate.
Highly experienced and qualified carers:
All of our carers are subjected to an enhanced DBS check, training, and satisfactory references, meaning you will never have to worry about the suitability of the care we provide.
Personalised care service:
We believe that everyone is different, and therefore we ensure that you’re given the opportunity to interview and choose the carer which is most suitable for you or your loved one.
Specialist care consultants:
We have trained, experienced and qualified consultants to guide you through the entire process, including funding options and care assessments.
24/7 care services:
Our 24/7 care services enables us to respond to you when you need us.
Quality and efficient care:
We have an efficient, quality care service which can be relied upon to deliver when you need us.
Unbiased support:
We will work with you to choose the most suitable care for your loved ones.
All of our staff, where applicable, undergo comprehensive pre-employments checks (such as DBS checks).
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We have a dedicated Quality Assurance Manager to monitor our processes and training.
Our customer satisfaction processes are monitored daily to ensure that we meet your requirement.
We are an accredited member of the following organisations: NCFE Cache, UKRLP (United Kingdom Register of Learning Providers), BIoR (British Institute of Recruiters), The Coventry and Warwickshire Chamber of Commerce and the AoHT (Association of Healthcare Trainers).